Genie Garage Door Opener Problem



Question:
photocell receiver is blinking 4 times, then pauses. The book said to call Genie so I did. They said my photo cell thingies need replacing. They sent me a new pair of them and tried them with similar result. I then decided that the problem must be with the wiring as I used a regular staple gun on the photo cell wires until I read that I had to use the cushioned stapled they provided - I replaced the regular staples with the cushioned ones when I installed it, but I figured that there must be some delayed action thing going on. Anyway, I replaced the wires with 18 ga. bell wire, used the cushioned staples and I still have the same flashing sequence on the photocell receiver. Does anyone have a clue as to what might be the problem or alternately,is there a way to override the photocell thingies? I don't have any small children or animals I have to worry about and I'd just as soon not fool with them if I don't have to. Any help would be greatly appreciated.

Answer:
Might be that the photo cells are a bit out of alignment with each other. Does it flash when the door is open or when closed or do they flash all the time? I had an ant crawl across one of the cells one time and the door stopped in its tracks!! Another problem are the new hurricane braces on the inside of the door. If the cells are not properly mounted the lower brace could break the cell beam just before the door is full closed. Don't you love it when companies say call and their customer service provide no service!!!!





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