Sears Garage Door Opener



Question:
I put up a new Sears garage door opener. I works fine except that both remote control unit have very little range. They must be within approximately 15 feet of the door. My brother-in-law has the same style house in the same neighborhood and has the identical opener. His remotes work from about 200 feet. I swapped remotes with him (reprogrammed my unit to work his door and vice versa) with no improvement. Sears customer service won't address the issue except to say that I need to purchase an antenna extender kit. The clerk at the Sears store said that I don't need an extender kit and, besides, they don't even carry them. He said that the electric eye units are mis-aligned. That didn't make sense but I realigned the units. Again, no improvement. Any suggestions will be appreciated.

Answer:
Something is wrong with the receiving antenna. There should be about a six inch wire hanging down, but this wire also needs to be connected to the circuit board in some way. Trace the route of this wire and determine if there is a break in its conductivity to the circuitry.





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